Experiences of toxic leadership

Growth over culture

5 min read

Company type
In small to medium companies and NGOs

Toxic pattern
discrimination
removing processes designed to support justice and diversity
lack of accountability

“I was working for a startup which had an amazing culture!

I had a wonderful manager, who taught me how to implement all the tools you would need to ensure diverse hires. This was the best job I ever had. The leaders believed in the culture, they wanted to have an amazing, diverse, healthy, and happy team. The founder was very vocal about making people the priority.

As we were growing fast due to VC funding, we got a new HR Director. When they came, I met with them and told them about the culture here being precious. They responded by saying: “in order to grow we will have to give up some of that culture”. I was shocked! The first person to leave the company was responsible for DEI. This person was extremely passionate about the role and did an amazing job until one of the directors (a white lady) told them their role was not needed now. Then the HR team removed the possibility to give anonymous internal feedback because a lot of it was directed at them. They argumented this decision with “it opens the door to racism”. Immediately voices were raised that the HR team was not being monitored. What we heard back from the C-suite was that HR is the auditor and doesn’t need auditing.

Performance reviews stopped focusing on impact and collaboration and facilitated a rat race and competition. Derogatory language for BIPOC people was used during management meetings, and more and more people were leaving or being fired.

People’s mental health was getting seriously affected as this amazing culture we fell in love with was being completely dismantled.

The racism and humiliation were constant. All the work we did to ensure diversity recruitment was reversed.

When my performance was being so unfairly assessed, while the managers covered each other's back, I started collecting evidence and I submitted a formal complaint to the legal team about racism. I also shared a list of my observations with the C-suite, and I said that I couldn’t work in this way, and we needed to find a solution. Their solution was to lay me off. The racism investigation went nowhere, despite having evidence and witnesses. I got a lawyer and managed to get a higher severance but I feel like I sold out. I should have taken it further.”

More experiences of toxic leadership

In large (trans)national prestigious organizations

Big organizations carry a lot of prestige. Most are hierarchical, slow in adapting to change and have a reputation for tolerating a lot of abuse. The larger and more prestigious, the less accountability for the people at the top. This combination of prestige, legacy, hierarchy and no accountability is the perfect environment for toxic leaders to prevail. Whether it’s the UN, EU, or government - once you’re in and things turn toxic, anonymously shared stories suggest that in these types of work environments very little is done to support targets of psychological violence and harassment.

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Speak up - become the next target

Toxic pattern
lack of accountability
ignoring grievances
retaliation
gossip

You have been working for this company for years, and grew tired of the unhealthy culture normalizing gossip and bullying. As you witness multiple people get hurt, you decide to speak up in hope of making a difference. The only difference is how you are treated now. You become the new target. Next in line to have their reputation and future at the company destroyed.

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Just move him to another department

Toxic pattern
lack of accountability
ignoring grievances
favoritism

You and your colleagues are bullied. You follow the process of filing a complaint but no action is taken until things escalate. What action is taken? The bully gets extra time off to “decompress” and then is moved to another department.

In medium to large corporations

Medium to large corporations breed toxic leadership due to hierarchical structures fostering unchecked authority, disconnecting leaders from employees. Emphasis on profits often prioritizes results over ethics and well-being, incentivizing ruthless tactics for success. Bureaucracy and opaque management layers obscure transparency and accountability, enabling manipulation and blame-shifting.

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Squeezed to the last drop

Toxic pattern
exploitation
overworking
lack of support

A foreign worker you work for a medium sized company, which does all it can to cut costs. You give them all you have out of fear of not having a job at all. You are overworked, exhausted and completely undervalued.

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Forced to run a fake investigation

Toxic pattern
gossip
supporting bullying
dishonesty

You are a respected professional with over 20 years experience. You’ve been a loyal and recognized employee for a decade. New leadership comes on board and suddenly the bullies run loose. You are sucked into an investigation designed to devalue, discard and humiliate you. All shortly before you can legally retire.

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